Tag: customer service in contracting

Business Practices: the Strangle Factor

Written by on June 12, 2011 in Business Strategies, Publications, Uncategorized with 0 Comments
Business Practices: the Strangle Factor

True Story about Customer Service This is another archive piece, published last year but just now hitting the blog. Sometimes when focusing on bringing customers the best possible experience, I have to remind myself of the worst experiences I’ve had as a consumer. This one ranks right up there, and it is especially explosive because […]

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